TWC Roadrunner email is a well-known email service provider just like any other email service provider. It has features which are versatile in nature. The features comprise of the ones which are compatible for professional use as well as features compatible for commercial as well as informal use. Now, as this site is no different from any of other email sites, so are the problems it is prone to. While using this site comes with lots of benefits, so are there chances the users may face any kind of issues every now and then, The main problem anyone is set to face is while logging into the Roadrunner account, which is the problem with the email and password. The major case is, the users happen to forget the password or for instance his rr email id. If one forgets the password, it is just not possible for them to log into their account. A new password has to be created in order to log into the account i.e. one has to reset the password of Roadrunner email. If you think the process is just as simple and same as you find in any other medium, you are probably wrong. TWC Roadrunner email login has a completely different way of resetting the password. If you have forgotten your password and find the procedure of resetting the same difficult, don’t worry, we are here to help you through the entire procedure. Let’s start with it.
Steps To Reset the Roadrunner Email Password
The first and foremost thing you need to know is that there are two different procedures for the first time you reset your password and, for the second time you are resetting the Roadrunner Email password. Remember your situation and follow the procedure. Both the procedure will be discussed here: –
If you are resetting your roadrunner email password for the first time
Step 1: Open your browser and go for the URL tab and enter the web address – https://pt.rr.com/ and press enter in order to reach the site.
Step 2: The tab in which you entered the web address will now display an opened page of the same. In the opened page, you will be asked to select an option among the two displayed ones. You have to select the option of ‘I do not know my email password’ option. Now, you will be prompted through a text box to enter your email address. Do the needful, enter the RR email and click on the submit option to finally lock into the rr email ID you need to recover the password for. You can sometimes be prompted to enter in some captcha or identify some photographs in order to confirm that you are a human being and not a robot. Do the process asked of you and click on submit.
Step 3: In the next step, you have to go get your cable modem ID or in other words your MAC address. Upon being asked to enter the same, enter the number hence obtained by you.
For your information, MAC address is an alphanumeric address which is made up of around 12 characters. The modem you have on the network is provided with a unique identity through the MAC address. You must already have it, if suppose you do not possess it, you can simply go search for the steps to obtain the same in any of the search engines and you can be assured to be provided with the appropriate steps. Also, note that while you enter in your MAC address which is required to reset Roadrunner email password, you have to enter only the alphanumeric series and any kind of special figures are to be ignored such as the slash.
Step 4: After you enter the MAC address, simply press on the submit button. The next step would now be, you will be asked to select a security question among a set of questions for which you need to record an answer. It is very important for you to select a question whose answer you would never forget as you will be prompted to answer the same question if you happen to forget your password again in the near future. Also, note that the answer you would be entering will be case sensitive for better security.
Step 5: Now that you have submitted the answer to your security question, you may proceed further to reset your rr email password by clicking on the option of Reset Password.
Step 6: Upon clicking on the option of Roadrunner Email Reset Password, the site will create an 8 digits password for you automatically which is supposed to be your new password. Note it down somewhere or record it in order to not lose access to it.
Step 7: Now, you may log into your Roadrunner email account using the newly generated 8 digit password. Though, you now have a choice of either keeping the password generated for you or you may change it from the settings of your rr email.
If you lost your password for the second time or after
The procedure for resetting the Roadrunner email password for the second time or further is just the same but, a slight variance is present. You will have to follow the same procedure till Step 3 in Roadrunner email settings just the way it has been mentioned above. The difference is, previously you have had to enter in the security question but now after you have recorded in the answer for it, the first time you have reset your roadrunner email password, the procedure is changed. You will not be prompted now, to enter a new question but, will be prompted to answer the question you had previously recorded. The same security question will be asked to you. Enter-in to answer to it in order to reset your password. After entering in, click the submit button and follow all the next steps as mentioned in the above procedure. This should retrieve you a new password. We human being are provided with limited remembering power and cannot remember everything. So we are likely to forget our email passwords. But, there is nothing to worry about as we have clearly discussed the steps for Roadrunner email reset password the first time and thereafter.